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  1. October 15, 2009 at 12:26 AM | #1

    Hello everyone!

    My name is Jay Pichardo and I have been a VW salesman for 4 years. during my years at Volkswagen I have noticed that less and less people take the time to learn about what they sell and pass this info on to costumers. While I am no know-it-all pro, I spent much of my downtime researching and learning about my product and have became the go to resource guy for must of the guys I work with.

    In a recent trip to Southern New Jersey I posed as a costumer interested in a new Volkswagen. I walked in and told the guy I was looking for a 09 Volkswagen and I wasnt sure what I wanted:

    ” Hello I am looking for a new car and my must haves are DSG, TSI and the RNS-510″ The guy looked at me like I had 3 heads. “I dont think they have those in the US market, lets go inside and I can ask my manager”. A few days latter back at my dealer a co-workers approached me and asked me to show his costumer how set up the MDI with his iPod, after shaking my head for a few seconds it hit me. maybe not everyone is as much of a tech geek as I am, I have owned 5 Volkswagens, I spent countless hours a day reading blogs and forums, and I have logged many hours at VW training classes, I cant expect everyone to be like me.

    But does every dealership have a “Jay” sitting around? and if the sales people don’t tell costumers how do they find out about the cool things the cars can do? and no nobody reads the owners manual!

    So armed with my new found wisdom I grabbed a camera and went around the lot and started a series of videos to teach people and other sales people about the really neat features that VW has put on our cars, the rest is history.

    So welcome to my blog! first and foremost I was born and raised in a island so pardon my poor grammar skills and heavy accent, I try my best. I will be using this blog to bring you my latest videos and the latest on VW news.

    • vince
      January 4, 2010 at 9:03 AM | #2

      I have 2010 TDI Diesel Sportswagen w/ all the options & accessories!
      Yet, I have only a an AUX connector instead of MDI interface! How do I connect my iPOD w/ or w/o the DOCK to this outlet? Will I be able to control the iPOD then through the RNS 510 Navi Screen?
      My sticker says that my car has Enhanced Bluetooth Package! Does it refer to 9W3 or 9W2? As it is I cannot do voice out calling or thro’ the NAVI screen or steering wheel controls? What gives?

  2. Ed
    November 11, 2009 at 4:04 PM | #3

    Hello Jay, I liked your Golf TDI review. I have a question about the headroom in the Golf 6. How much room is lost by taking the sunroof option vs. the non sunroof? I am a tall driver and would like to know if there is a noticeable difference. Thanks, ed

  3. Steve
    November 27, 2009 at 7:01 PM | #5

    Jay,
    I just want to say thanks for the info. you’re posting. I bought a 2010 Jetta TDI today and couldn’t find the info. to correct the clock settings and set up my blue-tooth phone book in the manuals. You’re video clips showed me how to do these things within about 15 minutes.
    Thanks for the information. I think your site is an awesome idea and saved me a lot of time!!!!

    Steve

  4. Sully
    December 3, 2009 at 4:29 AM | #6

    Does all the levels of the 2010 Tiguan (Treadline, Comfortline, Highline) in Canada come with the advanced bluetooth connectivity or do you need to get the nav package for in order to get the 9W3 package. Ie. to allow voice activated dialling and access to phone book etc…..
    Thanks

  5. redlulu
    December 10, 2009 at 6:50 PM | #8

    http://www.golfmk6.com/forums/index.php
    Jay:
    Good work! You deserve many VW points from JD Power and VW
    Are you familiar with this forum on VW? It may identify some issues for you to put on your blog.

  6. Laurie
    December 23, 2009 at 6:09 PM | #9

    Jay, thank you so much for teaching me how to use the Bluetooth voice control on my 2010 VW Touareg TDI. I had no idea that the address book for the voice control was separate then the address book from my phone. Now it all makes sense :)

    On a somewhat unrelated topic, do you have good suggestion for an aftermarket headrest rear seat entertainment system for the 2010 Touareg? Mine didn’t come with the rear seat DVD player, so I am wanting to get a good quality one for my kids. thanks in advance.

  7. Leigh
    January 1, 2010 at 2:29 PM | #11

    Hi. I’ve been looking at a 2010 Jetta TDI Sportwagen. My local dealer doesn’t stock cars with navigation systems. They say they actually devalue the car at trade-in because the technology is outdated, and that you can go to Best Buy and get a $39 GPS nav system. I’m not interested in having gadgets and cords all over. I can’t get a straight answer from them about VW’s 2010 nav system though. Is it GPS? Does it have real-time traffic? Thanks for your help!

    • January 2, 2010 at 9:44 PM | #12

      your dealer is just plain BSing. Nav is GPS based and does have live traffic. Your dealer can also track a car with nav

  8. Alex
    January 1, 2010 at 11:40 PM | #13

    Hi Jay,

    I’m a new CC Sport owner and I love the car, but I have one wish: I’d like to replace the plastic interior trim with the same stuff that comes in the higher-end version of the CC (not sure if it’s matte chrome or brushed aluminum). Do you know if this is possible, and if so how much it would cost? Thanks!

    • January 2, 2010 at 9:40 PM | #14

      here is a place to get what you need:http://oemplus.com/index.php?main_page=product_info&cPath=75_85_91&products_id=724

  9. Bradley
    January 9, 2010 at 2:56 AM | #15

    Does a 2009 Jetta TDI have a built-in cell antenna? I thought the “shark fin” antenna contained one, in addition to the sirius antenna. If so, is there a VW/OEM kit to hook up a cell phone to it?

    • January 10, 2010 at 1:28 AM | #16

      VW no longer offers the phone prep option that adds a cell antenna.

  10. Matt
    January 19, 2010 at 9:52 PM | #17

    Jay, I just purchased a 2010 Tiguan and I hate the antenna on it. It reminds me of one of those RC Racer cars. Is there any way I can replace it with an aftermarket “shark fin” antenna and still get radio reception? Love your videos by the way. They are extremely helpful. Keep up the good work!

    • January 20, 2010 at 12:33 AM | #18

      Did you get an S? you can opt for a “shorty” antenna that looks better

  11. Matt
    January 20, 2010 at 11:24 AM | #19

    I actually have an SEL with NAV and Sirius. I wasn’t sure if the antenna was just for AM/FM or if it was also used for Sirius and GPS. My wife has a Jetta TDI with the VW “shark fin” antenna and I like the look of it, but I wasn’t sure if that was available for the Tiguan. Thanks!

    • January 21, 2010 at 1:49 AM | #20

      The Jetta SE and above has the AM/Fm antenna embedded in the glass

  12. vince
    January 26, 2010 at 3:28 PM | #21

    Hi Jay,
    I’m still waiting for feedback from you. Apparently, my car can’t be upgraded to 9W3 package since it is factory installed option only, and should have been ordered at the time of purchase! Could you help me w/ the upgrade (where & how). Does your dealership upgrade 9W@ to 9W3?

    Here is my earlier post:
    I have 2010 TDI Diesel Sportswagen w/ all the options & accessories!
    Yet, I have only a an AUX connector instead of MDI interface! How do I connect my iPOD w/ or w/o the DOCK to this outlet? Will I be able to control the iPOD then through the RNS 510 Navi Screen?
    My sticker says that my car has Enhanced Bluetooth Package! Does it refer to 9W3 or 9W2? As it is I cannot do voice out calling or thro’ the NAVI screen or steering wheel controls? What gives?

  13. PG
    February 3, 2010 at 8:38 AM | #23

    Hey Jay,

    You are doing a great job with those videos, keep the coming (I especially like the tech stuff like phone/ipod installation etc.).

    Do you know if the golf VI R is coming to the US and when?

  14. Emil
    February 3, 2010 at 6:33 PM | #24

    Hi.

    I am thinking to get a Golf TDI, but there isn’t much choice in my area (Philadelphia). I guess there isn’t much choice anywhere.. :-)

    Can I just go to the dealership and ask them to order the car from the factory the way I want it? How long does it usually take?

    Thanks.

  15. Jason P
    February 4, 2010 at 7:11 AM | #25

    G’Day Jay,

    Your site and videos are great. Please keep them coming.

    I would really like to see a video of reversing with Parking Assist sensors combined with the Reverse Camera. I have caught some images from people which indicate you can have the reverse camera and different types of schematic overlays of the sensor readings. It would be good to see which is more useful for what sort of reversing and whether that setting can be made the default.

    Jason

  16. Rune
    February 8, 2010 at 8:02 AM | #27

    Hi,

    Watched Your video about the snowflake blinking.. I noticed that the “indicators” for speed and RPM’s “took a spin” when the engine was turned on.!!?? Is it something that was programmed and if so how do i do it??

    Cheers

    Rune
    From Denmark

  17. Ryan
    February 9, 2010 at 2:11 AM | #28

    Jay,

    I just got a 2007 Passat 2.0 Sport. It has a phone button, and my dealer said it has bluetooth to go with my iPhone, but the manual keeps talking about needing a “cradle”. When I turn my iPhone bluetooth discovery on, hit the “phone” button on the steering wheel twice, nothing happens. What am I doing wrong?

    This blog is killing my productivity at work ;)

    Ryan

  18. Shawn
    February 21, 2010 at 5:05 PM | #29

    Jay,

    Thanks for the great information on pairing my iphone with my 2010 Tiguan. Voice dialing and phone dialing are working fine but shouldn’t I see call display for incoming calls in the MDF? Also there is no phone option in the MDF display. Do I need a software update?

    Thanks,

    Shawn

    • February 23, 2010 at 12:10 AM | #30

      there is a software update now in place for Tiguan and Jetta with 9W3

      • February 25, 2010 at 12:05 PM | #31

        just go to a dealership for a software update?

      • Shawn
        March 6, 2010 at 1:44 PM | #32

        Took the Tiguan in for service yesterday and they said there was no bulletin on the software update for the 2010 Tiguan. Is there a bulletin number? I really would like to get the bluetooth working properly. Thanks in advance.

        Shawn

  19. Gregg
    February 23, 2010 at 10:59 AM | #33

    Jay,

    I have a few questions regarding the 2010 GTI.

    If i were to buy one then put a custom exhaust and intake on, will it void the warranty and cause engine problems?
    also, if i put euro style lights, will it have effect on the warranty too?

    thanks,
    Gregg

    • March 2, 2010 at 11:45 PM | #34

      only parts of warranty that would be affected would the ones affected by the part you modify

  20. February 25, 2010 at 12:03 PM | #35

    I’m having no luck getting a 32GB SDHC (FAT formatted) card to work on my 2010 Tiguan with the Premium 8 stereo head unit. Any ideas? The web doesn’t really have any usable info so far. According to the manual, I’m doing all the right things. I’m using only mp3 files from iTunes (on a mac). I’ve tried no folders, album folders, artist folders with album folders in them…nothing. I keep getting “SD error” on the display. Any help would be greatly appreciated.

    Thanks!
    Awesome site, man!

  21. Ash
    March 2, 2010 at 1:41 PM | #36

    Hi Jay

    I’m hoping you can help me from afar! I’m looking to buy (in Ireland) a 2010 VW Golf. I want to upgrade the radio to a RCD510, do I need a MDI Box in order to see my ipod menu on the touch screen radio? Or if I just go with the standard radio, RCD310, and order the MDI box to plug the ipod into, can I operate the ipod from the RCD310 or do I operate it the ipod itself??

    Also, will the RCD510 automatically pick up my phone if I have bluetooth turned on? I can’t seem to find an answer anywhere here. Hope you can help me, I’d imagine the spec’s of the cars are different here.
    Thanking you.

    • March 2, 2010 at 11:36 PM | #37

      kind of hard to answer that since VW does spec out the cars in different ways for us in the US. but with the RCD510 you need the MDI box to operate the ipod from the touch screen. the RCD310 is not offered here

      • Ash
        March 3, 2010 at 7:33 AM | #38

        Thanks for that. At least now I know I need the MDI box.

  22. avgguy
    March 2, 2010 at 4:03 PM | #39

    Hi Jay,
    Any idea why VW attaches the front license plate to the GTI by drilling holes in the bumper??
    They must be able to come up with a better solution…

  23. Tim
    March 3, 2010 at 8:48 PM | #41

    Jay just wanted to stop by and say hey, you are doing an amazing thing for all us vdub guys out here.I will be going to buy a mk6 golf 2.5 on Saturday. Any way i can have them give you some credit for the sale? The first look video where you went through the features really convinced me and i would like you to get something for it.

  24. Tim
    March 4, 2010 at 6:43 PM | #42

    As an aside, when is the ncc supposed to come over here? If it’s within the year, maybe I’ll just wait for that…

  25. Robert
    March 4, 2010 at 10:52 PM | #43

    You had posted on 01/22/10 that VW makes 2 different bluetooth types, 9w2 and 9w3, and that the Golf TDI comes with 9w2 which has bluetooth audio (A2DP) but not a phone book feature. I came across another web site that stated that “some have reported that they have gotten the phone book menu and steering wheel buttons to work on some 2010.” This is done by “changing the code” to 0000477. I was wondering if you had tried this for the Golf TDI (or any other 9w2 equipped car) to confirm that it works. This link gives all the details (about halfway down): http://www.myturbodiesel.com/1000q_how_to/a5/VWbluetoothFAQ.htm. I was also wondering if the A2DP feature still works after the re-code. Loved your video on the Golf TDI!

  26. Herman Asarnow
    March 5, 2010 at 2:27 AM | #44

    Jay, How do I get fog lights for my 2010 JSW TDI? Will the Golf’s foglights fit? And would I need to rewire anything, or would this just be a plug-in upgrade.

  27. Andre
    March 10, 2010 at 6:50 PM | #45

    Hi I have a golf6 highline. I have the rcd310 and a phone button on my steering wheel. Is it possible to do a bletooth system in which I use the same radio and the button as well pls.

    Thank you

  28. Jukka
    March 11, 2010 at 3:17 PM | #47

    Hi, thanks for your work on the blog. A quick question, does the panorama sunroof close with the windows when you lock a Tiguan or does one need to close them manually?

  29. Shawn
    March 11, 2010 at 9:15 PM | #49

    Hi Jay,

    The Service Mgr at my dealership has done a bunch of investigation into why my 2010 Tiguan will not show the Phone option in the MDI display. Conclusion from him and the documentation dated Nov. 2009 says this feature is only available in the Passat. You mentioned a software update for 2010 Jetta and Tiguan with the 9W3 Bluetooth. He says there is no update…can you give me any more information on this software update? Thanks in advance for your help.

    • March 17, 2010 at 12:02 PM | #50

      The Tiguan Wolfsburg edition and later build Tiguans have this feature, they can check with he guys at sales.

  30. Scott S.
    March 12, 2010 at 6:25 PM | #51

    Hello Jay — I have a couple of questions.

    1. Why won’t VW sell the new Golf 4-door with the gas engine AND a 5-speed manual? This configuration is available in Canada in three different trims? Very disappointing — because we had a loaded 2000 Golf Turbo 5-speed which was a great car!

    2. If I have to resort to the Jetta to get decent equipment with a manual transmission, is the new RNS-510 available as a dealer add-on, or must it come that way from the factory? If it’s an add-on, will it work only on specific Jetta models?

    Thanks, Scott

    • March 17, 2010 at 12:01 PM | #52

      1. it is not a big seller,and VW saved money by simplifying the line up

      2. you can get a Jetta SE or Wolfsburg edition with a manual and factory installed nav

  31. March 16, 2010 at 7:53 PM | #53

    Hey, Jay. Great work on the blog. Just a quick question on debadging. What impact does that have on warranty?

  32. carlosreynolds
    March 17, 2010 at 11:07 PM | #55

    Hi Jay,

    Hoping you can help me. 2 questions.

    My friend has an 09 Touareg V6 TDI but didn’t opt for the Nav package, so it has Red MFD. He has aftermarket fitted an RNS-510 which works fine, and has also had a Fiscon Basic-Plus kit installed. However, he has been told by Fiscon that this won’t integrate with his Red MFD. I can’t seem to find why this is the case, when I have seen many photos of cars with the Fiscon Basic-Plus and Red MFD “talking”. Can you help with why?

    Do you know if an aftermarket fitted 9W3 kit will provide MFD/MFSW functionality?

    Thanks for any help.

  33. Mr. LO
    March 18, 2010 at 12:06 AM | #56

    Hi Jay, i have a tiguan 2008 and it is equipped with RCD 510 and it has voice control and phone display , last night i try to use bluetooth to hook up the Iphone 3GS it can find the phone but it says not “compatible” is there any way to link up the phone? thanks

  34. Andy Radlgruber
    March 21, 2010 at 12:02 PM | #57

    Hello Jay, wonderful blog my friend and well worth the effort. I am also a bit of a techno geek for cars and can’t understand why the dealers can’t get their heads together to answer a simple question.

    Last week we bought a 2009 Passat wagon highline with 9w3 bluetooth phone preparation at $375. The car only has the premium 7 stereo and no tech package. The problem is that the car does not see the phone and the phone does not se the car. It’s like the 9w3 package is not there. The dealer says we need to buy something else to make it work, I call BS. I think it needs to be activated through VCDS but they are absolutely clueless. Instead of making a call into their service department to confirm the solution they insist on blowing smoke. Can you tell us if it needs to be activated or set up through VCDS or do we really need to spend more money to make something that we already paid for to work?

  35. Eric
    March 21, 2010 at 2:00 PM | #58

    Jay-

    Awesome site! Do you know of any way to set the RCD-510 to play music via MDI without the annoying fade in at the start of each track?

    Thanks!

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